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What to Post on Social Media | Ben Massey

October 30, 20252 min read

🧩 What to Post on Social Media When You Don’t Know What to Say

👋 Introduction

Running a small business is tough, and social media can feel like a second job. You know it’s important, but sometimes you sit there thinking: “What on earth do I post today?”

If this sounds familiar, you’re not alone. In this post, I’ll give you practical, easy ideas for social media content that keeps your business visible, engages your audience, and doesn’t take hours to create.


1️⃣ Share Your Expertise

People follow businesses that can solve a problem or provide useful advice.

💡 Fix: Post tips, how-to guides, or quick insights related to your industry.

Example: A baker could share “3 tips for keeping cupcakes moist.” A barber could show a short tutorial on beard care.


2️⃣ Behind-the-Scenes Content

Show your audience the human side of your business.

💡 Fix: Share a photo of your workspace, team, or process. Customers love seeing the people behind the brand.

Example: “Here’s how we prepare every order to make it perfect for you!”


3️⃣ Customer Stories & Testimonials

Social proof builds trust. People are more likely to buy if they see others had a good experience.

💡 Fix: Share a short testimonial, a photo of a happy customer, or a mini case study.

Tip: Always ask permission before posting customer images.


4️⃣ Promotions & Special Offers

Limited-time deals or discounts encourage engagement and purchases.

💡 Fix: Make it easy to understand — include a clear call to action and end date.

Example: “Book your haircut this week and get 10% off — message us to reserve your spot!”


5️⃣ Share Your Wins

Celebrate milestones, awards, or achievements. It shows professionalism and builds credibility.

💡 Fix: Post a photo or announcement of your achievement with a short caption.

Example: “We’ve just completed our 100th project — thanks to all our amazing clients!”


6️⃣ Repost or Curate Useful Content

Sharing helpful articles, tips, or videos from others can save time and keep your feed active.

💡 Fix: Always credit the original source and add your own commentary.

Example: “Great tips from [source] on growing your small business online — here’s what I think…”


🚀 Final Thoughts

Social media doesn’t have to be complicated. The key is consistency and value. Even 2–3 posts a week, focused on helpful, engaging content, will keep your audience interested and grow your business online.

If you’d rather focus on running your business, I can manage your social media for you — creating posts, graphics, and content that actually attracts customers.

social media tips UKsocial media marketing for small businesses
blog author image

Ben Massey

digital strategist and web designer based in Middlesbrough, and I’ve spent most of my working life asking one question: what really makes people buy?

Back to Blog
Ben massey faceboook

What to Post on Social Media | Ben Massey

October 30, 20252 min read

🧩 What to Post on Social Media When You Don’t Know What to Say

👋 Introduction

Running a small business is tough, and social media can feel like a second job. You know it’s important, but sometimes you sit there thinking: “What on earth do I post today?”

If this sounds familiar, you’re not alone. In this post, I’ll give you practical, easy ideas for social media content that keeps your business visible, engages your audience, and doesn’t take hours to create.


1️⃣ Share Your Expertise

People follow businesses that can solve a problem or provide useful advice.

💡 Fix: Post tips, how-to guides, or quick insights related to your industry.

Example: A baker could share “3 tips for keeping cupcakes moist.” A barber could show a short tutorial on beard care.


2️⃣ Behind-the-Scenes Content

Show your audience the human side of your business.

💡 Fix: Share a photo of your workspace, team, or process. Customers love seeing the people behind the brand.

Example: “Here’s how we prepare every order to make it perfect for you!”


3️⃣ Customer Stories & Testimonials

Social proof builds trust. People are more likely to buy if they see others had a good experience.

💡 Fix: Share a short testimonial, a photo of a happy customer, or a mini case study.

Tip: Always ask permission before posting customer images.


4️⃣ Promotions & Special Offers

Limited-time deals or discounts encourage engagement and purchases.

💡 Fix: Make it easy to understand — include a clear call to action and end date.

Example: “Book your haircut this week and get 10% off — message us to reserve your spot!”


5️⃣ Share Your Wins

Celebrate milestones, awards, or achievements. It shows professionalism and builds credibility.

💡 Fix: Post a photo or announcement of your achievement with a short caption.

Example: “We’ve just completed our 100th project — thanks to all our amazing clients!”


6️⃣ Repost or Curate Useful Content

Sharing helpful articles, tips, or videos from others can save time and keep your feed active.

💡 Fix: Always credit the original source and add your own commentary.

Example: “Great tips from [source] on growing your small business online — here’s what I think…”


🚀 Final Thoughts

Social media doesn’t have to be complicated. The key is consistency and value. Even 2–3 posts a week, focused on helpful, engaging content, will keep your audience interested and grow your business online.

If you’d rather focus on running your business, I can manage your social media for you — creating posts, graphics, and content that actually attracts customers.

social media tips UKsocial media marketing for small businesses
blog author image

Ben Massey

digital strategist and web designer based in Middlesbrough, and I’ve spent most of my working life asking one question: what really makes people buy?

Back to Blog
Business | Websites | Marketing | AI | Growth

The Business Toolkit

This is where I share articles, ideas and things I've learned from building websites, working with businesses and running my own projects.

You'll find posts about websites, marketing, AI, business growth and making money online. Nothing too complicated, just useful things you can take away and try in your own business.

What I Write About

Most of the articles come from questions I'm asked, things I've tried myself or problems I keep seeing businesses run into.

📈

Business Growth

Ideas for getting more customers, improving the way your business works and finding new ways to grow.

💻

Websites & SEO

Simple advice on websites, Google, SEO and some of the mistakes that can stop a website bringing in business.

📱

Marketing

Social media, content, free marketing ideas and practical ways to get your business seen by more people.

🤖

AI & ChatGPT

Ways small businesses and trades can use AI without needing to understand loads of technical stuff first.

💷

Make Money Online

Ideas, tools and things I've learned from selling online, building websites and creating digital products.

🛒

Online Business

E-commerce, useful business tools and ideas for people starting or growing something online.

Articles To Start With

Here are some of the articles already on the site. I'll keep adding more as I find things worth sharing.

How Trades & Local Businesses Can Actually Use ChatGPT

ChatGPT can do a lot more than write a quick Facebook post. This article looks at how to give AI the right information about your business so it can actually become useful.

Read Article →

5 Common Website Mistakes That Stop You Getting Customers

A website can look good and still be costing you enquiries. Here are some of the common problems I see and what you can do about them.

Read Article →

6 Ways To Market Your Business For Free

You don't always need a big advertising budget. There are plenty of things you can start doing yourself to get your business in front of more people.

Read Article →

What To Post On Social Media When You Don't Know What To Say

If you keep staring at your business page wondering what you're supposed to post, this gives you some simple ideas to get moving again.

Read Article →

30 Tools Every Business Owner And Creator Should Know

A collection of useful tools for running a business, creating content, getting organised and getting more done online.

Read Article →

Getting Started With Making Money Online

A simple introduction to some of the ways people are building income online and what you should think about before jumping into the latest idea.

Read Article →

Why I Started Writing These

A lot of business advice online makes things sound more complicated than they need to be.

Most small business owners don't want another 100-page marketing strategy. They want to know what they can actually do next.

That's what I want these articles to be. Useful things I've learned, things I've tried and answers to questions I get asked by business owners.

Some posts are about websites, some are about marketing and some are about AI or ways to make money online. They're all based around the same thing, helping people understand the online side of business a bit better.

More About Me
Simple No need to make everything sound more complicated than it is.
Useful Things you can actually try instead of just reading theory.
For Business Owners Written for people running businesses, not marketing experts.
Always Growing I'll keep adding new articles as I find useful things worth sharing.

Looking For Something Specific?

You can also jump straight into some of the areas I work with every day.

💻

Need A Better Website?

If you've been reading the website articles because your own site needs improving, have a look at my website design services.

Website Design →
📍

Need More Customers?

I also help businesses with digital marketing, content, advertising and ways to generate more enquiries.

Digital Marketing →
🔧

Run A Trade Business?

I've got a dedicated section for trades covering websites, local marketing, leads, AI and other useful tools.

Marketing For Trades →

Want To Read More?

Head over to the main blog to see the latest posts, or keep checking back here as I add more articles to The Business Toolkit.

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Content Creation For UK Businesses

Content creation for trades, local businesses and brands across Teesside and the UK including social content, graphics, promotional posts and campaign assets.

✍️

Social Media Content

Posts and captions designed to support visibility and enquiries.

🖼️

Graphics & Creatives

Branded visuals for offers, launches and promotions.

🎥

Reel Concepts

Short-form content ideas built to stop the scroll.

1. Plan Content

Identify themes, offers and topics.

2. Create Assets

Build graphics, captions and campaigns.

3. Publish & Improve

Use content consistently and refine.

Need Help With Content?

Get support creating content that supports trust, reach and enquiries.

I help UK small businesses grow online with results-driven websites, social media, and ads, without the confusing tech or agency nonsense.

Contact Info

07709 770 064

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Ben Massey UK © 2026 All rights reserved
Websites • Marketing • E-Commerce • CRM • AI
Founder of BGN Digital, Creova, StoreLaunch & Trademate AI