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What to Post on Social Media | Ben Massey

October 30, 20252 min read

🧩 What to Post on Social Media When You Don’t Know What to Say

👋 Introduction

Running a small business is tough, and social media can feel like a second job. You know it’s important, but sometimes you sit there thinking: “What on earth do I post today?”

If this sounds familiar, you’re not alone. In this post, I’ll give you practical, easy ideas for social media content that keeps your business visible, engages your audience, and doesn’t take hours to create.


1️⃣ Share Your Expertise

People follow businesses that can solve a problem or provide useful advice.

💡 Fix: Post tips, how-to guides, or quick insights related to your industry.

Example: A baker could share “3 tips for keeping cupcakes moist.” A barber could show a short tutorial on beard care.


2️⃣ Behind-the-Scenes Content

Show your audience the human side of your business.

💡 Fix: Share a photo of your workspace, team, or process. Customers love seeing the people behind the brand.

Example: “Here’s how we prepare every order to make it perfect for you!”


3️⃣ Customer Stories & Testimonials

Social proof builds trust. People are more likely to buy if they see others had a good experience.

💡 Fix: Share a short testimonial, a photo of a happy customer, or a mini case study.

Tip: Always ask permission before posting customer images.


4️⃣ Promotions & Special Offers

Limited-time deals or discounts encourage engagement and purchases.

💡 Fix: Make it easy to understand — include a clear call to action and end date.

Example: “Book your haircut this week and get 10% off — message us to reserve your spot!”


5️⃣ Share Your Wins

Celebrate milestones, awards, or achievements. It shows professionalism and builds credibility.

💡 Fix: Post a photo or announcement of your achievement with a short caption.

Example: “We’ve just completed our 100th project — thanks to all our amazing clients!”


6️⃣ Repost or Curate Useful Content

Sharing helpful articles, tips, or videos from others can save time and keep your feed active.

💡 Fix: Always credit the original source and add your own commentary.

Example: “Great tips from [source] on growing your small business online — here’s what I think…”


🚀 Final Thoughts

Social media doesn’t have to be complicated. The key is consistency and value. Even 2–3 posts a week, focused on helpful, engaging content, will keep your audience interested and grow your business online.

If you’d rather focus on running your business, I can manage your social media for you — creating posts, graphics, and content that actually attracts customers.

digital strategist and web designer based in Middlesbrough, and I’ve spent most of my working life asking one question: what really makes people buy?

Ben Massey

digital strategist and web designer based in Middlesbrough, and I’ve spent most of my working life asking one question: what really makes people buy?

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