Your Google reviews can help potential customers understand what other people think about your business.
But what could a hypothetical improvement in customer enquiries and conversion rates mean for your revenue?
Use this free calculator to compare your current business performance with a scenario you choose.
Enter your current enquiries, conversion rate and average customer value.
Then enter a hypothetical change in enquiries and conversion rate to see how your revenue could differ if those assumptions happened.
Expected customer counts may be fractional because they represent averages rather than individual transactions. Annual differences assume the same scenario every month. Contribution is not net profit and excludes any additional fixed costs, tax, marketing spend or other unentered expenses. No increase in enquiries, rankings, sales or revenue is guaranteed.
EXPLORE MORE FREE TOOLS →Online reviews can provide useful information to people comparing local businesses.
However, reviews are only one part of a customer's decision. Pricing, location, service quality, availability and many other factors can influence enquiries and sales.
Multiply current monthly enquiries by your conversion rate and average customer value.
Apply your hypothetical enquiry change and new conversion rate to estimate an alternative revenue figure.
The calculator compares the two scenarios and shows the difference in expected customers, revenue and contribution.
Imagine a local business receiving 100 enquiries per month.
If 20% become paying customers, that's an average of 20 customers. At £150 each, monthly revenue would be £3,000.
Now imagine a hypothetical scenario where enquiries rise by 10% to 110 per month and the conversion rate improves to 25%.
That would produce an expected 27.5 customers and £4,125 monthly revenue.
The hypothetical difference is £1,125 per month, or £13,500 over 12 months.
This does not mean Google reviews will cause that increase. It simply shows what those user-entered assumptions would mean financially.
Customer reviews can help people evaluate businesses before deciding whether to get in touch.
Reviews give potential customers access to other people's experiences with your business.
People can read reviews while comparing local businesses through Google Search and Google Maps.
Responding professionally to feedback can show that your business listens to customers.
Accurate business details, useful photos and clear service information can help people understand what you offer.
Track calls, messages, bookings and enquiries to understand whether your marketing is improving.
Delivering reliable service and responding to customer feedback supports a stronger reputation over time.
A review strategy should focus on collecting genuine customer feedback and providing a good customer experience.
Invite customers to leave honest reviews after using your services. Do not offer rewards in exchange for Google reviews.
Share your official Google review link through appropriate follow-up messages, QR codes or review cards.
Thank customers for feedback and handle criticism calmly. Avoid disclosing private customer information.
No. More reviews do not guarantee additional enquiries, bookings, customers or revenue. Business performance depends on many factors.
Genuine reviews can help potential customers learn about other people's experiences. Whether they influence a particular customer's decision depends on the circumstances.
It compares current monthly enquiries, conversion rate and average customer value against a hypothetical scenario entered by the user.
No. It does not predict the impact of additional reviews or use review counts to calculate revenue. It only illustrates the financial effect of your own enquiry and conversion assumptions.
There is no universal target suitable for every business. Review volume varies by industry, business size and customer activity. Focus on authentic feedback and customer service.
Google's policies prohibit incentivised reviews. Ask customers for genuine, unbiased feedback without offering discounts, payments or other rewards.
It shows a contribution estimate using the margin you enter. This is not the same as net business profit because additional fixed expenses, taxes and other costs may still apply.
Yes. It is completely free to use with no registration, email address or payment.
We help UK businesses with Google Business Profile management, websites, customer follow-ups, review request systems and digital marketing.
Build a more professional online presence and make it easier for customers to find information about your business.
ASK ABOUT GOOGLE PROFILE MANAGEMENT →